Privacy Policy

Last Updated: April 28, 2026

At Eichler LP Gas Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

When you use our website to request bill payments or place orders, we may collect:

  • Name and contact information (phone number, email address)
  • Billing and delivery addresses
  • Order details (quantity, delivery type, preferences)
  • Communication preferences (email or text)

We may also collect limited technical information such as IP address, browser type, and cookies used to operate and improve our website.

How We Use Your Information

We use your information to:

  • Process and deliver your propane orders
  • Send bills and invoices
  • Communicate with you about your service
  • Improve our services and customer experience

SMS/Text Messaging Policy

Eichler LP Gas Inc. may send SMS messages to customers who have provided explicit consent (opted in) through our website forms, phone calls, or in-person interactions.

These messages may include:

  • Billing notifications and payment reminders
  • Order confirmations and delivery updates
  • Service-related communications

Message frequency varies. You may receive up to 4 messages per month.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at 330-337-8625.

Message and data rates may apply based on your mobile carrier plan.

Consent to receive text messages is not a condition of purchasing any goods or services.

We only send transactional and service-related messages. We do not send promotional or marketing text messages.

Information Sharing

We do not sell, trade, or rent your personal information.

Mobile phone numbers and SMS consent information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.

Your information may be shared only with trusted service providers (such as payment processors) strictly as necessary to operate our business.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Request deletion of your information

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: 330-337-8625

Email: Customersupport@Eichlerpropane.com

Address: 3014 State Route 45 S, Salem, Ohio 44460

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.